If you are unhappy with your bag for any reason you can return it for a full refund to:
Lovern Leather Goods
40 St Mary’s Road,
We ask that you return the bag unused within 14 days of dispatch.
Please download the returns form below. Complete this form and enclose with your return.
Note that Lovern Leather Goods is not responsible for return postage, and remember that financial responsibility for goods that you return is yours until the full return is received by us.
Please remember to return the dust bag and identity card, along with the bag.
To prevent damage during transit, please ensure that you package the bag with the necessary protective packaging, bubble wrap etc When packaging, please ensure that you bubble wrap both buckles to prevent them from damaging the bag.
Returns that are damaged may not be accepted and may be sent back to the customer and/or a refund refused.
When you return goods, please retain proof of postage.
If you have any queries regarding your return, please email firstname.lastname@example.org